Virtual eLation eLevate Customer Conference September 23-25, 2025

9:00 - 9:45AM eLation Product Update
General
Join us for a high-level overview of recent software updates, highlighting key improvements and new features that enhance performance, usability, and functionality. We'll also provide insights into our future roadmap, outlining upcoming enhancements, strategic goals, and how these developments align with user needs and long-term vision. This session is ideal for stakeholders looking to stay informed and engaged with our evolving eLation products. 
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10:00 - 10:45AM Hosted eLation 
General
Learn about how our hosted platform can strengthen the security of your eLation system and help you increase operational efficiency.
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11:00 – 11:45AM eMap New Features 

Mapping
This session will showcase the exciting new features recently added to eMap.
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1:00 - 1:45PM Recent Payroll Changes 
Financials
Stay ahead of the curve by joining this session where we’ll showcase the latest enhancements to your payroll software module. Discover new features designed to improve accuracy, streamline payroll processing, and enhance compliance. 
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2:00 – 2:45PM eCommerce Existing Customer Functionality 
Billing
Join us to explore current eCommerce existing customer functionality and discuss what’s next on the horizon in relation to eLation’s eCommerce functionality.
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9:00 - 9:45AM SDP Device Migrations 
SDP
Are you upgrading to new access gear? Are you transitioning customers from GPON to XGSPON? Do you plan on moving your voice services from an older protocol to SIP? This session will discuss the tools in SDP available to help you with these migrations and the steps you need to take in SDP to accomplish the task. 
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10:00 - 10:45AM Advanced Reporting 
Mapping
You've been meticulous with your record keeping, now it's time to cover how you can leverage different reports and searches to find the exact information you're looking for. In this session, we will cover all aspects of generating reports from the Mapping Software.
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11:00 – 11:45AM Billing/Financials Integration 
Billing/Financials
This session will explain how the integration works between eLation Billing and eLation Financials. We will show and explain the tables and results when different processes are completed, and will focus on the Billing process, Accounts Receivable and Equipment.
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1:00 - 1:45PM Device Management with ACS 
SDP
Join us for a session focused on efficient device management and configuration of Customer Premises Equipment (CPE) remotely with ACS.
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2:00 – 2:45PM SDP Best Practices 
SDP
Discover the essentials of SDP and learn how to become an SDP Superuser. This session covers key maintenance and clean-up procedures to ensure your system runs optimally. Enhance your skills and gain valuable insights for effective system management.
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3:00 – 3:45PM Year-End Filing with Aatrix 
Financials
Join us for a helpful year-end planning session! Whether you're new to Aatrix eFile or just need a refresher, we will guide you through the entire filing process to ensure a smooth, stress-free experience. Learn how Aatrix COMPLETE eFile Services can simplify your W-2, 1099 and ACA reports - saving you time and effort.
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9:00 - 9:45AM IP Diagnostics 
SDP
Attend this session and explore the benefits of IP Diagnostics data and how it serves as a valuable metric for your operations.
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10:00 - 10:45AM Preparing for Year End 
Financials
Moving into the 4th quarter, it's time to begin thinking about year end. We will discuss year-end tasks such as balancing each module, processing W2s and 1099s, and getting ready for 2026.
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11:00 – 11:45AM What’s New in Usage and CABS 
Billing
In this session, expect a high-level overview of recent changes in Usage, CABS and Rate Plans.
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1:00 - 1:45PM What can You Reveal with Revelation? 
Billing
Now that you have a platform to collect data, what should you do with it and what does it all mean? We will cover potential use cases for Revelations data widgets and the business intelligence you can gather from just a few widgets.
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2:00 – 2:45PM Strategies for Using New Customer Communication Features 
Billing
See how the new Customer Communication Features inside of eLation can be used to talk with your customers, keep them informed, and possibly generate more revenue for your company.
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